Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays. During high-volume periods, processing may take slightly longer — we'll keep you informed.

Domestic Shipping (Canada) We ship across Canada via Canada Post and Purolator. Estimated delivery times vary by destination but are typically 2–7 business days after dispatch.

Free shipping is available on all Canadian orders over $100 CAD.

International Shipping We ship to select countries internationally via DHL Express and FedEx. Estimated delivery times vary by destination. International shipping rates are calculated at checkout.

Duties & Customs International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment through the carrier's website.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at info@pawnadians.com and we will do our best to resolve the issue with the carrier.

Incorrect Address Please ensure your shipping address is correct at checkout. Pawnadians is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at info@pawnadians.com — we'll do our best to update it before the order ships.